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Category Archives: Strategic Planning

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Outsmart Your Competitors: Build a Resilient, Efficient, and Sustainable Path Forward

NYC Executive Coaching avatarPosted on January 6, 2026 by Doug BrownJanuary 6, 2026

Every year, leaders across industries sit down with their executive teams to set goals, outline initiatives, and discuss where they want the organization to go next. Many of them are seasoned, capable, and hardworking. Yet despite their experience, most unintentionally plan themselves into turbulence—because they skip the process step that matters most: understanding their vulnerabilities and building the resilience, adaptability,and agility required to navigate uncertainty.

‍Try approaching your annual planning process differently this year. Consider creating a powerful visual representation of your vision, while anticipating potential headwinds, and outlining deliberate routes and alternatives before you commit to action. Unlike traditional goal setting, which often assumes a straight-line trajectory, a mental flight plan helps you think through contingencies and environmental conditions that can affect your journey. It allows you to lead with clarity while staying flexible enough to shift course without losing momentum.

Vision: The Leader’s Forward Radar

‍Vision serves as the forward radar, keeping leaders focused and results-oriented as conditions change. It is more than a statement or aspiration. When used well, vision becomes a personal and organizational capability—a way to scan the horizon, identify patterns early, and make choices that align with long-term direction rather than short-term convenience.

In today’s environment, an effective vision is not about predicting the future; it’s about preparing the organization to respond confidently when the future refuses to behave. Leaders who anchor their planning in a purposeful vision create focus and stability, which helps teams remain composed during moments of ambiguity.

‍Resilience as a Leadership Differentiator

‍Resilience is often described as the ability to “bounce back,” but for top-performing leadership teams, it is better understood as a mindset that shapes how they interpret and respond to adversity. Resilience helps leaders pause, stay grounded, and choose a productive response—rather than getting reactive, defensive, or stuck.

‍In practice, resilience becomes a differentiator between average and exceptional leaders because it strengthens decision-making under pressure. When the unexpected occurs, resilient leaders maintain perspective. They can separate temporary noise from fundamental issues, and they operate from a mental model that says, “Adjust course when needed, but keep moving.”

‍A Composite Example: Planning Without Blind Spots

‍Consider a composite executive, Maria, who runs a successful mid-market service company. Maria has a talented team, solid financials, and a loyal customer base. Yet each year her planning sessions feel the same. They set goals, update budgets, and outline initiatives. What they never do is discuss systemic vulnerabilities.

‍Last year, Maria’s organization was surprised by a competitor’s new offering that undercut pricing. The year before, they were blindsided by a talent shortage that delayed delivery. In both cases, the signs were there—but because the planning process never included a systematic assessment of vulnerabilities, the organization reacted much too late.

‍Here is where resilience and adaptability must show up as team competencies. If you don’t explore what could challenge you, your organization will struggle to respond effectively when it matters most.‍

Where Leaders Commonly Miss Vulnerabilities

‍Most leadership teams unintentionally overlook the same five categories when developing annual plans. A quick scan of these areas often reveals the weak signals of risk and opportunity:‍

  • Market Dynamics: New entrants, shifting customer expectations, pricing pressures, or emerging substitutes.
  • Operational Capacity: Internal bottlenecks, outdated processes, or key-person dependencies.
  • Cultural Limitations: Norms that slow decisions, discourage frank dialogue, or undercut accountability.
  • Structural Misalignment: Roles, reporting lines, or coordination mechanisms that no longer match strategic intent.
  • Capability Gaps: Skills, technologies, or tools the organization needs but currently lacks.

‍When you stress-test your strategy against these categories, you reduce the odds of being surprised mid-year and increase your ability to act decisively when conditions shift.‍

Adaptability and Agility: Team-Level Competencies

‍Adaptability and agility are not slogans. They are deliberate, practiced team competencies. They grow out of emotional intelligence—specifically flexibility, situational awareness, and the willingness to shift approaches when new data emerges.

‍Teams that cultivate these traits behave differently. They ask better questions. They surface concerns faster. They are willing to revisit assumptions rather than defend them. They treat uncertainty as information, not an interruption.

‍Let’s tie the light aviation metaphor back in: great pilots don’t fly with rigid plans. They fly with mental flight plans—routes, alternates, and decision points shaped by continuously updating information. Leaders and teams need the same discipline.

A Quick Start for Your Planning Sessions

‍If you want to approach this year’s planning differently, try starting with these three reflection questions:

  1. Where are we assuming straight-line progress, and what would change if we expected detours?
  2. What vulnerabilities—strategic, structural, cultural, or capability-related—could disrupt our progress?
  3. How resilient and adaptable is our team today, and what behaviors signal that?

‍Then, use this short Mental Flight Plan Checklist before finalizing your plan:

  • Vision confirmed? Clear, directional, and understood by all.
  • Vulnerabilities identified? At least one insight in each of the five categories.
  • Alternatives considered? For every major initiative, note at least one viable alternate route.
  • Decision points defined? Mark where conditions should trigger reassessment rather than press ahead.
  • Team readiness assessed? Evaluate whether your team has the adaptability and agility to navigate what lies ahead.

‍If you would like help facilitating this conversation orstrengthening your team’s ability to manage the complexities ahead, Paradigm Associates LLC stands ready to support you.

Posted in Strategic Planning | Tagged leadership and management effectiveness, strategic thinking | Leave a reply

Rethinking Strategy: Making Strategic Planning a Living Process

NYC Executive Coaching avatarPosted on October 30, 2025 by Doug BrownOctober 30, 2025

From my associate Dan Elliott.

‍If the past half decade has taught us anything, it is that the pace of change and disruption is accelerating. From the introduction of artificial intelligence to global tariffs, from demographic shifts to political shifts, business leaders are navigating an environment where yesterday’s assumptions no longer hold true. In this climate, the organizations that thrive are not the ones with the thickest binders of long-term plans, but those that are resilient, agile and are willing to adapt.

The Limits of Linear Planning

For many years, strategic planning followed a linear model: chart a three-to-five-year course, set goals, and measure progress against them. That model assumes a relatively stable environment. The reality today is far different. Assumptions that were made can be undone in a matter of months. New technologies can change customer expectations overnight. Regulations can appear and shift quickly. Competitors can emerge from unexpected places at almost any time.

This does not mean planning is obsolete, it means that planning must evolve. Strategic thinking is no longer about predicting the future with certainty but preparing for multiple possible futures.

‍The Role of Scenario Planning

‍One of the most powerful tools in a disrupted environment is scenario planning. Unlike traditional forecasting, which projects one “most likely” outcome, scenario planning forces leaders to consider a range of plausible futures and test how their strategies hold up.

‍For example, a financial services firm might ask:

  • What if markets turn downward or go flat for the next five years?
  • What if new AI-driven platforms change how X, Y and Z generation clients expect to interact with advisors?
  • What if consolidation in the industry accelerates, and we must compete with fewer but larger players?

‍By examining these scenarios, organizations can stress-test their strategies and build contingency plans. The goal is not to prepare for every possibility, but to ensure the organization can pivot when conditions change.

Building Organizational Resilience

If disruption is inevitable, resilience then becomes essential. Resilient organizations share several traits:

  • Clarity of Purpose: A well-defined mission and set of values provide stability even as tactics shift.
  • Flexibility of Resources: Maintaining financial reserves, cross-training employees, and diversifying partnerships all allow quicker responses to change.
  • Culture of Adaptability: Teams that are encouraged to learn, experiment, and respond without fear of failure are better prepared to navigate uncertainty.

Resilience is less about predicting disruption and more about accepting it without losing focus on your direction.

Process Over Perfection

‍Another mindset shift is moving away from the idea of the “perfect” plan. Too often, organizations spend months crafting strategies that become outdated within weeks of their approval. A better approach is to view strategy as a living process.

‍This means shorter planning cycles with regular check-ins, quarterly reviews of key assumptions, and a willingness to course-correct when facts and circumstances suggests a shift is needed. Leaders who treat strategic planning as an ongoing conversation rather than a static event keep their organizations more agile and engaged.

The Leadership Mindset

‍At the center of all this is leadership. In times of disruption, leaders must demonstrate adaptability, steadiness, and clarity of their vision. Teams look to leadership not for certainty, but for confidence that the organization can navigate uncertainty.

‍Communication is critical. Leaders should articulate the long-term vision while openly acknowledging the unknowns. By doing so, they create trust and encourage shared ownership of the strategy. The role of the modern leader is not command-and-control, but sense-and-respond – monitoring changing conditions and preparing the organization to pivot as needed.

‍Practical Steps for Leaders

While every organization faces different challenges, these practical steps can strengthen any strategic planning process in a disruptive environment:

  1. Shorten the cycle. Keep a long-term vision but revisit plans quarterly to adjust assumptions.
  2. Use scenarios. Develop two or three “what if” models and stress-test strategies against them.
  3. Build resilience. Maintain financial stability, deepen your talent pool, and foster a culture that embraces adaptability.
  4. Align daily actions. Ensure employees understand how their work connects to broader goals.
  5. Communicate with clarity. Share both the vision and the process for adapting along the way.

‍Closing Thoughts

Strategic planning is not about eliminating uncertainty – it’s about being equipped to face it with confidence. In this age of disruption, the winners will not be those who cling to rigid plans, but those who stay true to their purpose while remaining flexible in their approach. Much like sailing, success comes not from controlling the wind but from adjusting the sails to harness it.

Posted in Strategic Planning | Tagged strategic planning, strategic thinking

A.I. Just Blew Up My Strategic Plan

NYC Executive Coaching avatarPosted on October 24, 2025 by Doug BrownOctober 24, 2025

From my associate, Grant Tate.

A.I. can write a strategic plan for a small organization in fifteen minutes; provided, of course, one has all the data required and knows how to construct the prompts for the A.I. interface. But will it be a good plan? Probably better than many small business plans, the thousands, if not millions of plans that remain unimplemented.

‍Of course, you noticed the provisors in my first sentence: 1. You must have the right data, and 2. You must know the right questions to ask.

‍An A.I.-generated plan could be exceptionally good, but, without the commitment of the people, it will sit on the shelf with all of the other unimplemented plans.

‍The power of A.I. gives us new opportunities, enhancing our ability to analyze data, generate new ideas, identify opportunities, and efficiently generate the required text, charts, and analyses. Enlightened leaders will also recognize openings to involve more people in planning processes. We can use A.I. to capture more inputs from both the internal employees and external constituents.

‍A few minutes before writing this, A.I. compared two personnel surveys (from 2023 and 2025), providing a differential analysis, definition of issues, and alternative ways to address the issues. That took less than 30 minutes. And…it’s result was better than we could have provided with human analysis.

‍So, here is a listing of some of the ways we can use A.I. for strategic planning.

 

How A.I. is Affecting Strategic Planning Now

 

1.Enhanced Data Analysis and Insight Generation:

  • For both large and small organizations: A.I. can process and analyze massive datasets (both structured and unstructured) with speed and accuracy far beyond human capabilities. This includes market trends, customer behavior, competitive landscapes, internal operational data, and financial reports.
  • Benefits: This leads to deeper, more robust strategic insights, identifying patterns and anomalies that might otherwise be missed. This enhanced understanding helps organizations assess their current position, size potential markets, analyze competitor moves, and estimate the value of different strategic initiatives.
  • Example: A.I. can sift through social media sentiment, search trends, and online behavior to provide a real-time view of customer opinions and emerging trends, allowing for proactive adjustments.

 

2. Predictive Analytics and Scenario Planning:

  • For both large and small organizations: A.I. excels at predictive modeling, forecasting future market behaviors, customer demand, and potential risks based on historical and real-time data.
  • ‍Benefits: This enables businesses to model various strategic scenarios, assess potential outcomes and risks before making critical decisions, and develop contingency plans. It allows for adaptive planning, replacing rigid forecasts with dynamic, continuously updated plans.
  • Example: An e-commerce company can use A.I. to forecast customer demand for upcoming seasons, predict high-growth products, and estimate optimal price points.

 

3. Automation of Repetitive Tasks:

  • For both large and small organizations: A.I. can automate repetitive tasks involved in strategic planning, such as data gathering, report generation, and basic research.
  • ‍Benefits: This frees up human strategists to focus on higher-value activities like creative thinking, critical analysis, and strategic visioning.

 

4. Improved Efficiency and Speed:

  • ‍For both large and small organizations: By streamlining data analysis and automating tasks, A.I. significantly speeds up the strategic planning process. What used to take weeks of human effort can be condensed into days.
  • ‍Benefits: This allows organizations to make faster, more informed decisions and respond swiftly to opportunities and challenges in dynamic markets.

 

5. Personalization and Customer Insights:

  • ‍For both large and small organizations: A.I. helps organizations gain deeper insights into customer preferences and behaviors, enabling hyper-personalization of products, services, and marketing efforts.
  • Benefits: This can lead to increased customer satisfaction, loyalty, and revenue.

 

‍Differences in Impact between Large and Small Organizations:

  • ‍Large Organizations:
    • ‍    Have the resources to invest in complex, customized AI solutions and dedicated A.I. teams.
    • ‍    Can leverage A.I. for large-scale simulations, comprehensive market analysis across diverse segments, and optimizing intricate supply chains.
    • ‍    Focus on integrating A.I. into existing, often complex, organizational structures and leveraging proprietary data.
    • ‍    Challenges include data silos across departments and the need for significant cultural shifts to adopt A.I. effectively.
  • Small Organizations:
    • ‍    May rely more on off-the-shelf A.I. tools and platforms due to limited budgets and technical expertise.
    • ‍    AI offers a way to level the playing field, providing access to sophisticated analytics and insights that were previously only available to larger enterprises.
    • ‍    Can use A.I. to automate basic financial planning, sales forecasting, and risk management.
    • ‍    Benefits from the agility A.I. provides in adapting to fast-shifting markets without extensive manual analysis.
    • ‍    Challenges include ensuring high-quality, well-structured data and developing the necessary skills within a smaller team.

 

‍Future Impact of A.I. on Strategic Planning:

  • ‍Continuous and Adaptive Planning: Strategic plans will become less static and more dynamic, continuously updated in real-time based on new data and A.I.-driven insights.This will foster greater organizational agility and adaptability.
  • Augmented Human Intelligence: A.I. will continue to augment, rather than replace, human strategists. The focus will be on human-A.I. collaboration, where A.I. handles data processing and prediction, and humans provide contextual understanding, creativity, ethical judgment, and stakeholder engagement.
  • ‍Advanced Scenario Simulation: A.I. will enable increasingly sophisticated simulations of future scenarios, including complex interdependencies between variables, helping organizations prepare for a wider range of possibilities.
  • ‍Proactive Risk Management: A.I.’s predictive capabilities will become even more advanced, allowing organizations to anticipate and mitigate risks with greater precision.
  • Innovation Acceleration: A.I. will continue to drive product and service innovation by identifying unmet customer needs, analyzing market gaps, and even assisting in virtual prototyping.
  • ‍Democratization of Insights: As A.I. tools become more accessible and user-friendly, even smaller businesses will have powerful capabilities for strategic analysis, potentially leading to increased competition based on data-driven strategies.
  • ‍Ethical and Governance Considerations: As A.I. becomes more integral, addressing biases in AI models, ensuring data privacy and security, and establishing clear ethical guidelines for AI use will be paramount.

‍

Challenges and Considerations:

  • Data Quality and Bias: A.I. models are only as good as the data they are trained on. Biased or inaccurate data can lead to flawed strategic recommendations.
  • Lack of Transparency (Explainability): Understanding how A.I. arrives at its recommendations can be a challenge, potentially leading to a lack of trust or an inability to identify errors.
  • Over-reliance and Loss of Organizational Learning: Over-reliance on A.I. could lead to a decline in critical thinking skills and domain expertise among human strategists.
  • Contextual Understanding: A.I. excels at pattern recognition but lacks the deep contextual understanding, creativity, and emotional intelligence that human strategists bring to the table.
  • Ethical and Legal Considerations: Using A.I. in strategic decision-making raises concerns about data privacy, intellectual property, accountability, and the potential for unintended consequences.
  • ‍Integration and Skill Gaps: Implementing A.I. effectively requires significant investment in data infrastructure, AI talent, and training for existing employees.

 

‍In conclusion, A.I. is fundamentally reshaping strategic planning by providing unprecedented analytical power, predictive capabilities, and automation. While it offers immense opportunities for efficiency, accuracy, and competitive advantage, organizations must navigate challenges related to data quality, ethical considerations, and the crucial balance between A.I. augmentation and human judgment to truly harness its transformative potential.

Posted in Goal achievement, Strategic Planning | Tagged goal achievemen, strategic planning

Stop Setting Goals. Build the Engine That Achieves Them.

NYC Executive Coaching avatarPosted on October 14, 2025 by Doug BrownOctober 14, 2025

Most plans admire outcomes; too few deliver them. In a 3–5 year horizon, that gets expensive. Our stance at Paradigm is simple: you’re not in the goal-setting business—you’re in the goal-achievement business. That means we help you design and run an achievement engine that converts a timeless Vision into finished work every quarter, regardless of market zigzags.

Below is the model we use with clients—and the pitfalls we deliberately avoid.

 

Start with Evergreen CSFs (Necessary and Sufficient)

Your Vision doesn’t change every year. Neither should the handful of things that must be true to realize it. We anchor the plan in Critical Success Factors (CSFs)—a maximum of eight, each of which passes two tests:

  • Necessary: You cannot hit the Vision without it.
  • Sufficient (in combination): Together, they cover the waterfront.

‍Because they’re evergreen and industry-anchored (e.g., “Regulatory Confidence,” “Route-to-Market Excellence,” “Delightful Onboarding”), you strengthen CSFs over time instead of rewriting them.

 

Translate (How Vision Becomes Work You Finish)

Here is the spine of an achievement-led plan. Note the causal step you’ll see in bold.

Vision (timeless) → 3–8 CSFs (evergreen; necessary & sufficient)→ Obstacle inventory, per CSF → Short-term goals that remove those obstacles → First reversible step this quarter → 13-week deliverables (outcome-worded, not activity-worded).

  • Obstacle inventory preserves the timeless nature of CSFs. Obstacles change; CSFs don’t.
  • Short-term goals exist to eliminate named blockers to a specific CSF (not to pad a dashboard).
  • The first reversible step allows you to probe the risk cheaply before making a full commitment.
  • Outcome-worded deliverables look like “first 10 enterprise users live on v2,” not “hold workshop.”

Example chain

  • Vision: Be the most trusted data platform in specialty pharma.
  • CSF: Regulatory Confidence.
  • Obstacle: Vendor audit backlog drives 90-day delays.
  • Short-term goal: Reduce audit backlog from 18 to 6 vendors within 13 weeks.
  • First reversible step: One-week pilot of a standardized audit packet with two Tier-A vendors.
  • 13-week deliverables: “6Tier-A vendors approved on new packet; median audit cycle ≤30 days.”

Evidence: Pair Lagging Outcomes with Weekly Levers (Define ICP)

Revenue, margin, and EBITDA tell you where you ended up. To steer achievement, we need weekly levers we can actually move.

For each CSF pair:

  • One leading lever (you can influence weekly), and
  • One lagging outcome (confirms impact).

Define ICP. Ideal Customer Profile = the demographic/firmographic/behavioral criteria of accounts that get (and give) the most value with you (industry, size, tech stack, compliance intensity, buying motion).

Two good levers:

  • % of ICP customers in pilot (leading) → pilot-to-production conversion (lagging)
  • Cycle time from contract to first value (leading) → 90-day retention (lagging)

Keep the scoreboard short. Executives should know, each week, which lever they’re moving and how.

Truth Protects Achievement: Separate Goals from Forecasts

Keep two numbers visible—always:

  • Goal (destination): The outcome you’re committed to achieving.
  • Rolling forecast (best current path): Your most honest estimate based on facts.

Why the separation? Accuracy buys time to act. When teams blur goals and forecasts, they “manage reality to a fiction”: pull deals forward with discounts, defer hiring and R&D to prop up margins, and redefine “qualified” to look on track. Those moves bury risk and eventually create sandbagging.

Reward forecast accuracy and early calls—even when the news stings—because early truth is how goals are delivered, not just declared.

 

Assumptions review (every 30–45 days)

Log 5–10 assumptions that drive the forecast (win rate, ramp time, pricing power). Ask: What changed? What do we do now? Then update the forecast, scope, or sequencing accordingly.

 

Design for Multiple Futures (Pre-Commit Moves)

Multi-year plans fail when they assume a straight-line world. Build resilience with light-weight scenarios:

  1. Name 2–3 critical uncertainties (e.g., market or channel disruption, capital availability, aregulatory swing).
  2. Sketch contrasting scenarios.
  3. Define tripwires—leadingindicators that reveal which path is emerging.
  4. Pre-commit the first three moves (with owners and capacity) for each scenario.

When a tripwire fires, act in days, not months, so momentum doesn’tstall.

 

Concentrate Capacity (or Don’tCommit)

Achievement favors throughput, not busyness. Before any initiative enters work, it must pass a capacity gate:

  • Do you have named people, time, and budget? If any are missing, it doesn’t start.
  • Cap work-in-progress (WIP) so you start fewer, finish more.
  • Visualize flow so blockers surface early and cycle times shorten.

Parking-lot items aren’t “nice-to-haves”; they are non-commitments by design to safeguard the engine’s throughput.

 

The Achievement Rhythm (and a Plain-English PDCA)

A plan without cadence is theater. We recommend running three loops:

  • Weekly Moves Review (45–60 min): What did you finish? What’s blocked? What decision do you need? Advance the 13-week deliverables tied to each CSF.
  • Monthly Assumptions Review (60 min): What changed in your environment or learning? Update the forecast; adjust scope/sequence/resources now.
  • Quarterly PDCA (2–3 hrs): Plan-Do-Check-Act,a continuous-improvement cycle.
    •  Plan: Set the next 13-weekcommitments based on updated assumptions.
    •  Do: Execute with WIP limits andcapacity gates.
    •  Check: Inspect leading/laggingevidence against goals (did the obstacle or blocker shrink?).
    •  Act: Double down, fix gaps, or retire one stalledinitiative and fund one new bet to keep flow fresh.

 

What to Stop—and Start—Doing

  • Stop treating goal-setting as success. If it isn’t in the engine (CSFs → obstacles →short-term goals → reversible step → deliverables → measures), it isn’t a goal.
  • Stop reality-distortion moves (pull-ins, cosmetic metrics) that cannibalize future capacity.
  • Start rewarding forecast accuracy and early truth; they preserve the path to achievement.
  • Start running scenario tripwires with pre-committed moves so uncertainty doesn’t break momentum.
  • Start honoring WIP limits and capacity gates; throughput beats busywork.

Two Short Field Examples

Go To Market (GTM) example (Ideal Customer Profile (ICP) concentration)

  • CSF: Route-to-Market Excellence
  • Obstacle: Pipeline skewed tonon-ICP accounts
  • Short-term goal: Raise % of Ideal Customer Profile (ICP) pilots from 55% → 75% in 13 weeks
  • First reversible step: Launchan ICP-only pilot offer with legal fast-track for 10 target accounts
  • Deliverables: “8 ICPpilots launched; median legal turnaround ≤7 days”
  • Levers: % ICP in pilot(leading) → Pilot-to-production conversion (lagging)

Product/Delivery example (time-to-value)

  • CSF: Delightful Onboarding
  • Obstacle: Median time-to-first-value at 42 days
  • Short-term goal: Cut to ≤ 25 days
  • First reversible step: One-sprint experiment: pre-configured data templates for the top 3 use cases
  • Deliverables: “80% of new customers live within 25 days”
  • Levers: Total Time to First Value (TTFV) (leading)→ 90-day retention (lagging)

 

One-Page Checklist (Clip This)

For every goal, confirm:

  1. SFs (3–8) are named, each with a single owner, and they are necessary & sufficient for the Vision.
  2. Obstacle inventory completed per CSF.
  3. Short-term goals are written to remove those obstacles.
  4. First reversible step defined for this quarter.
  5. 13-week deliverables are outcome-worded (finish lines, not activities).
  6. Leading + lagging measures paired; ICP defined and in use for GTM metrics.
  7. Capacity gate passed (people, time, budget) before work begins.
  8. Rolling forecast updated monthly with an assumption log.
  9. Scenario tripwires and pre-committed moves documented.
  10. Achievement Rhythm on the calendar: Weekly Moves, Monthly Assumptions, Quarterly PDCA (Plan-Do-Check-Act)

 

Steal this Ready-made Phrasing for Your Staff Meeting

“We’re not in the goal-setting business. We’re in the goal-achievement business. Let’s build a plan of record—CSFs, named obstacles, a short-term goal to remove the blocker, a reversible first step, and 13-week deliverables with leading and lagging evidence. We’ll keep the destination constant and let the forecast move with reality so we can act early and deliver on time.”

Bottom line: Strategic planning isn’t just a document; it’s a thought process that leads to a habit of achieving success. Anchor your timeless Vision in a small set of necessary and sufficient CSFs, identify the obstacles, and turn those into short-term goals with a reversible first step and 13-week deliverables. Protect throughput with capacity gates and WIP limits, bias execution toward your ICP, and keep truth on the table by separating goals from rolling forecasts. Then run the rhythm—Weekly Moves, Monthly Assumptions, Quarterly PDCA (Plan-Do-Check-Act)—so small, early adjustments compound into significant, durable outcomes. If it isn’t in the engine, it isn’t an executable goal. Start with one 90-minute obstacle inventory under your CSFs this week, and you’ll feel the plan shift from slides to finished work by the end of next quarter.

Posted in Strategic Planning | Tagged goal achievement, Goal setting

The Human Wiring of Strategy: How Minds and Businesses Achieve Bold Growth

NYC Executive Coaching avatarPosted on October 7, 2025 by Doug BrownOctober 7, 2025

From my associate Janice Giannini.

Where Strategy Meets Human Wiring

Every fall, executives gather in boardrooms to build their strategic plans. Using pretty charts and spreadsheets to support the lofty goals. Yet, year after year, many of these plans quietly dissolve into missed milestones and unrealized potential. Why? Because strategy doesn’t fail in the abstract—it fails in the human mind.

Recently, a colleague sent me a podcast interview with Dr. Jim Doty, a renowned neurosurgeon and researcher, provocatively titled “How to Manifest Anything You Want and Unlock the Unlimited Power of the Mind.”

At first, I rolled my eyes at the word “manifest.” It conjured images of wishful thinking, mood boards, and quick-fix self-help. But my colleague isn’t into woo-woo stuff, so I listened. And the insights gained revitalized how I think about both personal growth and business strategy.

Doty’s insights into neuroscience, the heart-brain connection, and the way we rewire our mental patterns are directly relevant to the world of goal achievement in business. Strategic planning, after all, is not just about what organizations want to achieve—it’s about how people think, feel, and act their way into that future.

Here are the high points of the conversation, paired with my reflections on how it applies to both life and successful business strategy execution.

The Negativity Bias: Silent Killer of Ambition

‍Doty begins with the human longing we all share. We all want to be seen, valued, and comfortable in our own skin. Yet our wiring stacks the deck against us. The brain has a negativity bias—a deeply ingrained loop of self-criticism: “You’re not good enough because…”

This voice, while rooted in survival instincts, becomes destructive when it dominates daily life. For leaders, it manifests as hesitation to pursue bold ideas. For organizations, it shows up in timid strategies disguised as “realism.”

Fear and doubt keep people and businesses from betting on their own future. And when teams live in constant “fight or flight,” creativity and collaboration shutdown.

To illustrate, the President of an operating company within a global conglomerate leads his team to overcome fear and doubt. The CEO had asked him for a twenty percent reduction in operating costs. The President shared that if he had asked me for 5% I couldn’t have given it to him. But when he asked for 20%, we had to step back, rethink, and consider unusual options that we would have previously glossed over.  We gave him 25%.

I offer that the lens for the 5% is more closely associated with the fear and doubt lens. The 25% is more closely associated with the positive and opportunity lens, which means that yes; we can get dramatically better results.

Service as the Strategic Advantage

Doty contrasts this negativity loop with the brain’s natural reward system: we are hardwired to feel whole and satisfaction when we serve others. Not performative service. Not transactional favors. Genuine care and contribution!

This idea carries profound implications for business strategy. Too often, organizations craft plans focused narrowly on profit or competition. The human mind and heart can align with a mission more easily than with money. But when leaders anchor strategy in authentic service—to employees, customers, communities—something shifts. Alignment becomes easier. Energy flows more freely.

Service is not only ethical; it is strategic. It rewires the organization toward resilience, trust, and long-term loyalty.

Strategic question: What if service, not just competition, was the actual driver of sustainable advantage?

What Fires Together Wires Together

Neuroscience tells us that thoughts repeated with focus and emotion physically change the brain. “What fires together, wires together,” Doty notes the power of writing down goals by hand, speaking them aloud, and visualizing them vividly.

‍It struck me that this is precisely where many strategic plans falter. The plan is written once, presented, and then filed away for future reference. It can become a lifeless document.

However, when leaders repeat the vision—through words, symbols, and consistent action—it begins to wire itself into the organization’s collective mind. Strategic planning, then, is not a one-time event but an ongoing rewiring process.

As an illustration, one of Jack Welch’s (GE CEO during 1980 and 1990s) mantras during the early days as CEO was number one or number two, or you’re out. He set the bar to be leaders in each of our businesses. Initially, not everyone fully understood what that meant, but day-to-day, everyone could repeat it. Overtime, the question arose: are we leading or following? Where do we want to be?  Does this get us there?

Belief, Doubt, and the Long Road of Change

Even with visualization and repetition, progress falters if belief is absent. Many individuals—and many organizations—struggle because their default mode is doubt.

Doty argues that belief takes time to cultivate. New neural pathways don’t appear overnight. Similarly, strategies don’t succeed in giant leaps but in increments. What matters is persistence: inch-stones, not milestones. Every brand in the technology space that is ubiquitous today started small, accomplishing the small steps, to become the giants they are today.

Leadership, patience, and mentoring are crucial for navigating growth. A bold strategic plan will almost always meet resistance in its early days. Without sustained belief—without leaders modeling persistence—the old wiring wins.

CEOs of many large business entities share that cultural transformation can’t be an “initiative”. CEOs prioritize it and spend a significant amount of their personal time reinforcing it daily by words and actions, to embed it in the culture of the business.

Gratitude and the Energy We Carry

Doty shares research on gratitude and hope. Walk into a room weighed down with divisiveness and people sense it instantly. Walk in with openness and appreciation, and the atmosphere shifts. Our “aura,” neuroscience suggests, extends several feet, affecting others before we even speak.

These attitudes of gratitude and energy resonated with me personally. I’ve long given journals as graduation gifts, believing that writing helps anchor reflection, hope, and gratitude. In organizations, this same principle applies. Reflective practices—whether leadership journaling, team debriefs, or celebration rituals—keep strategy grounded in energy that sustains rather than depletes.

On a personal level, journaling, both writing it and reading it, facilitates thinking about what went well and what didn’t go well, letting go of unproductive behavior, and creates space for new perspectives that are more advantageous to achieving what we want/ need.

Motivation and Authentic Presence

Years ago, an acting coach told me: “You’re not responsible for the audience’s reaction, only for creating authentic moments.” That wisdom holds in leadership. We cannot control how every employee reacts to a strategy.

But we can control whether we approach them authentically, with genuine motivation rooted in a meaningful mission, and care rather than ego.

Authenticity and genuine motivation turn strategic plans into living realities. People don’t follow numbers on a slide. They follow leaders whose presence feels real. Frequently, the team will emulate that presence as best they can. And that creates the foundation for a sustainable culture.

Challenges

Taken together, implementing these highlights points to a path where the leaders at all levels, with or without titles, become models for these behaviors daily. Initially, this can feel like a tremendous weight on one’s shoulders. However, once belief kicks in across the whole team, it is simply business as usual.

Another point to consider is that there can be a significant difference between what you want and what you need.  Dr. Doty recommends that we look to a deeperl evel to recognize the difference between society’s shiny trappings as indicators of success and what our brain and heart connection tell us is true success. Where are we going to spend our energy?

Both life and business opportunities have changed dramatically in today’s world. This shift generates fear and anxiety for many and requires more and different skills and abilities than just a generation ago. While we acknowledge the reality of how scary these shifts can be for some, we also need to step up and recognize that fear-based solutions are not the answer. The most significant challenge is connecting with people on a human level, so they can see the opportunity and chart a path away from fear toward possibility.

Conclusion: Strategy Is Human Wiring at Scale

What I took from Doty’s conversation is that manifestation isn’t magical—it’s neurological. And when you extend that logic to organizations, strategy is nothing more than a collective manifestation.

If leaders and teams allow negativity to dominate, plans stall. If they anchor in service, gratitude, belief, and persistence, plans advance. The science is clear: what fires together, wires together.

The work of strategy, then, is less about writing the perfect plan and more about rewiring the human mind—individually and collectively—to believe, repeat, and embody the future we want to create.

So the action for leaders is:

Are you managing process and documents, or are you rewiring minds?

‍

Posted in Strategic Planning | Tagged goal achievement, strategy execution

Critical Keys to Success

NYC Executive Coaching avatarPosted on September 3, 2024 by Doug BrownSeptember 3, 2024

From my associate, Janice Giannini.

Today, businesses face unprecedented shifting sands upon which to build and grow.

‍While I would like to opine that there are a few more significant challenges, and the others are potentially less compelling and volatile – that doesn’t reflect reality. Think for just a moment about a few of these challenges:

  • The advent of quantum computing: while not imminent across all verticals, it is undeniable and will disrupt technology, people, and cyber security.
  • Maintaining a cyber-secure environment: currently a very challenging objective to achieve and becoming more so by the day.
  • Incorporating technology shifts: navigating the turbulent waters of disruptive technologies, robotics, and diverse systems integration across multiple verticals.
  • Impact of Generative AI: Momentum will increase as GAI matures and impacts all aspects of our lives.
  • Globally complex supply chains: impacted by economic stability, foreign  relationships, and politics.

The most significant leadership imperative to build and grow in the above environment is recognizing and incorporating effective strategies to coalesce:

  • Workforce demographics are changing and will continue to do so.
  • Global competition for top-talent recruitment, deployment, and retention of talent.
  • Generational expectations are changing and vary widely.
  • There is a greater need to address purpose and value-driven plans and operations.

‍The 200 words above are enough to scare anybody. Please sit back and ponder where we go from here.

Insufficient trust, understanding, communications, connections, development, and connectedness among the people who matter overwhelmingly contribute to many business issues, challenges, and failures. The people who matter are everyone involved in the success or failure of the enterprise. 

No one can build and grow an enterprise alone. Ideally, everybody needs to row in the same direction at the same speed. The more complex the technology, business environment, and conflicting values become, the more critical the people become.

How is this accomplished? You get what you prioritize and reward. Leaders are not doing this to be friendly people. They must do this to stay relevant and build and grow their businesses. Change and growth start by looking in the mirror and honestly assessing the current state.

It has never been more urgent for leaders at all levels, primarily the executive level, first to improve their communications and connectedness capabilities. Here are a few suggestions for strengthening trust, communications, and connectedness:

  • Listen to hear and learn and not explain and defend, perhaps even asking what questions you should be asking.
  • Prioritize building trust up/down and across the connected enterprise.
  • Reach out to a broader scope of voices, especially the voices with whom you disagree or least understand.
  • Demonstrate the purpose and values of the business and be adept at flowing this message from strategy to execution so the staff can understand how their particular work is directly related and essential.
  • Recognize that continuous learning in today’s world is not just for new employees but everyone.
  • Consider apprenticeships to help develop people as well as effective communication and connectedness.
  • Consider buddy systems and reverse mentoring as a standard practice. The newer people learn about the business and its past growth, and the more     experienced people gain effective cross-generational communications and capabilities.
  • Formal leadership development is essential for business leaders. They may or may not have the title, but they are leaders, nonetheless.

‍Past lessons are an excellent foundation as businesses navigate a rapidly changing business, economic, social, and global environment. However, continued growth is a function of standing in the moment, embracing the future, and helping all of us lift the tide!

‍Helping raise the tide for everyone requires not only developing an attuned sense of what to do but also learning what to stop doing-and then stopping doing it, even if it has been successful in the past.

Demonstrating the honesty and humility to share that we need to change, and we may not have all of the answers right now, can be incredibly motivating if everybody feels like part of the team working together to move forward in a positive growth direction.

Please take a few moments to consider the following two questions.

  • How will you use newly gained insights if you see something useful?
  • If it offended you in some way, why?  How are you going to use that information?
Posted in Leadership Development, Strategic Planning, Strategic Thinking | Tagged effective leadership

Navigating the Road to Success: Strategic and Operating Plans Explained

NYC Executive Coaching avatarPosted on November 6, 2023 by Doug BrownNovember 6, 2023

In the world of business management, the secret to a company’s ongoing success often lies in adequately assessing vulnerabilities and careful planning. This planning usually splits into two crucial paths: the strategic and operating plans. Understanding these distinctions, differentiating between these plans, and using them effectively is vital when leading an organization.

Cracking the Code: Strategic vs. Operating Plans

Strategic Plan

Top management usually crafts a strategic plan, laying out the long-term direction and goals of the organization, generally stretching over three to five years. It contains the organization’s mission, vision, and central values. It serves as a clear roadmap, aligning the company’s resources and efforts to reach set long-term objectives.

Strategic thinking includes a deeper analysis than is customarily used day-to-day. It typically examines external elements such as market trends, competition, and economic forces, intending to guide the organization through these factors to achieve or maintain a competitive edge. Examples such as a SLOT (Strengths, Limitations, Opportunities, Threats) or PESTLE (Political, Economic, Social, Technological, Legal, and Environmental) analysis help foresee and prepare the company for potential challenges, vulnerabilities, and opportunities within the broader market. This part of the process should also assess existing internal organizational competencies, longer-term succession planning, and human resources elements.

Operating Plan

On the other hand, an operating plan focuses on the organization’s inner workings and digs deeper into the day-to-day activities and operations of the business. Updated yearly, it splits the strategic plan into short-term, doable steps and tasks. This plan spells out significant initiatives for the upcoming period, resource and budget allocation decisions reached, timelines, and who is responsible for what. It transforms the broad objectives of the strategic plan into specific targets and measurable KPIs (Key Performance Indicators) or GKRs (Goals and Key Results) for different departments and teams.

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Making the Most of Strategic and Operating Plans
Strategic Plan
  1. Vision Alignment: Ensures that the organization’s actions and decisions align with its vision and mission, creating a united effort to reach long-term success.
  2. Resource Optimization: Helps tune resource allocation, centering on projects and initiatives that align with the organization’s strategic aspirations.
  3. Risk Management: Equips organizations to spot potential risks and vulnerabilities early on and develop strategies to counter them effectively.
  4. Innovation and Adaptation: Fosters innovation and enables organizations to change and grow in line with shifting market dynamics or conditions.
Operating Plan
  1. Resource Allocation & Budget Management: Aids in carefully determining and monitoring budgets, clearly reflecting the financial impacts of various activities and projects.
  2. Organizational Alignment: Ensures the organization has the optimal operating structure to execute the strategy successfully. (Think boxes on an org chart)
  3. Task Management: Streamlines task management by clearly defining roles and responsibilities for team members.
  4. Operational Efficiency: Supports operational efficiency by designing streamlined processes and procedures, minimizing inefficiency and wastage.
  5. Performance Measurement: Paves the way for evaluating individual and departmental performance by setting up KPIs and targets.

In conclusion, the synergistic relationship between a strategic and an operating plan is crucial in guiding an organization’s future. While the strategic plan lays out the long-term vision and goals, the operating plan breaks these into practical steps, offering an organized and clear approach to business management. Both plans are essential in navigating the intricate business world and guiding the organization toward success.

Posted in Strategic Planning | Tagged strategic planning

Don’t Be Afraid of Strategic Planning

NYC Executive Coaching avatarPosted on November 6, 2023 by Doug BrownNovember 6, 2023

From my associate Janice Giannini.

Emotions drive most peoples’ actions; we don’t like admitting that. We want to believe that reason and logic drive our business decisions. And in some cases, that is true.

There is one case where that needs to be on point. That case is the “job” of strategic planning. Why does it strike fear in the hearts of some? Let’s get the easy answer out of the way; it takes a lot of time and resources and is not fun.

There are many tools to assist with developing the Plan, so we don’t need to focus on that. Discussing the uncomfortable and risky part of the job is our intent.

The reality is that no one has a crystal ball, and there can be severe consequences for making the wrong choice, no choice, or missing the window of opportunity.

Looking through a critical lens might help us focus on the uncomfortable part of the job versus staying in our collective comfort zone. The questions are simple, but the answers are not.

  • First, we must understand our collective comfort zone, which typically surfaces in conversations about what we do and don’t control. This causes us to entertain the most appropriate balance point, even if we think we can’t get there. A strategy typically has many unknowns and touch points out of our control.
  • Do we understand the difference between a Strategy and a Strategic Plan? The risk is the Strategy. The challenge here is credibly understanding the risk/ reward of the strategic options and objectively discerning those with a low chance of success, regardless of emotional response.
  • What is our comfort level with the Strategy? If we are too comfortable with it, are we on target? A strategy in unpredictable times will likely cause a fair amount of dis-ease. The consequences of not projecting forward enough could be disastrous in the long term.
  • What are the potential single points of failure embedded in our Strategy? Is there a reasoned response to them?
  • Do we have a credible Strategic Plan? Is it simple, straightforward, and understood by the leadership team? If not, it might need additional attention.

As a business critically examines these characteristics of its Strategy, openly recognizing the limitations of available information and bringing in partners with a different lens might also clarify the strategic path.

Posted in Strategic Planning | Tagged strategic planning

Strategist or Process Manager?

NYC Executive Coaching avatarPosted on November 6, 2023 by Doug BrownNovember 6, 2023

From my associate Grant Tate.

There are two kinds of people working in strategic planning:

  • Those who look at a picture in a newspaper and see nothing but a collection of dots. Those are the business analysts.
  • Then there are those who look at a pile of dots and see pictures. Call them strategists.

We used this guideline to select people for our strategic planning department. We needed both. We needed strategists who could see a complex international economic, social, and technological environment, identify opportunities, and set directions.

We also needed analysts to help us gather, parse, organize, and make sense out of mountains of information.

In addition to those specialists, we also had some talented people who could go both ways—they could process the data but also had rare insight and talent to make sense of it and imagine creative ways for our organization to be successful.

After becoming a consultant, I noticed two types of people helping organizations with setting directions.

One type, the strategist, focuses on strategy development—helping an organization understand its situation, dream about the future, and select a path to success. The strategist may employ a proven process, but the process is more like an innovation process than a predetermined standard “let’s make a plan” approach.

The second consultant uses a predesigned and sometimes standard step-by-step process, resulting in a standard strategic plan format. (Search the internet if you want some examples. They’re all over.) Some of these approaches result in a long list of action steps with a low probability of being implemented. It’s almost as if the process strategic planner is saying, “If we keep on following this process, we will find the answers we need. Sorry folks, you won’t find it.

As you can guess by now, I’m a strong believer in the first type, the strategist. Organizations need good strategies, not a book written at the end of a process.

But any strategic approach should start with answering some important questions.

  • What is our dream for this organization? What do we really want?
  • Are we aiming high enough? What would it mean if we shot for the moon?
  • Do we have the right leadership to realize our dream?
  • What is limiting our ability to realize it?
  • Are we willing to do what it takes to realize our dream?
  • What are our guidelines for how we treat each other? What are our guidelines for how we treat the customers?

These may not be the right questions for you or your organization, but you get the idea. Start with the strategic questions you need to answer before ever kicking off a strategic planning approach. Work with your team to develop the right questions and answer them together. Then, you can design an approach to help you answer the questions.

If you need a consultant to help you formulate or facilitate your strategic thinking or your process to answer them, find out what approach that consultant will use with your team. It starts with the questions. So, get with it!

Posted in Strategic Planning | Tagged strategic planning, strategic thinking

Transitioning From An Entrepreneurship to a Professionally Managed Firm – Part II

NYC Executive Coaching avatarPosted on September 14, 2022 by Doug BrownSeptember 14, 2022

Editor’s Note: This is the second installment of an ongoing series surrounding what it takes to move from a relatively small, micro-business to a more robust, larger organization. Each article explores a different aspect of that journey.

In the 1st installment, I discussed the initial phases of making the transition from a business in its infancy to becoming a sustainable business. We discussed the challenges faced and the growing pains experienced by many businesses in that part of the growth curve.

We will identify and help you better understand the six critical organizational development tasks in this issue. These items are essential when the organization is experiencing fast growth and doesn’t have the luxury of a well-seasoned management team.

A strategic view of the situation must begin to shape and harness the resources that can take the business through future phases. This process will involve:

  1. Identifying a market niche
  2. Appropriately expanding the product and service mix
  3. Acquiring or building additional resources
  4. Developing and implementing a system of back-office functions that support production
  5. Developing and supporting the proper management systems
  6. Creating and maintaining a corporate culture that supports the current initiatives and future growth

 

Task One: One of the subjects we have covered in articles and sessions is the need to become a well-known fixture within a market niche. Identifying and defining what that market niche or market segmentation strategy will be going forward is critical.

The firm must look to stake out or capture a sustainable competitive advantage that will grow over time. If a firm is fortunate, it selects an opportunity in an area with little or no current competition.

It is a tremendous advantage to be the “first kid on the block” to do something in some instances. Not only can you potentially fly below the competition’s radar for a while, but you can also develop momentum from the public.

Suppose the “cost of entry” for competitors is high enough. In that case, you can discourage competition from coming onto the scene until your firm starts to hit a capacity “pinch point.” An old expression from the oil and gas industry says, “Until the first pipeline is full, someone can’t justify the high cost of building a second line that will also be running at less than capacity.” There is a cautionary tale to be noted. Changing market focus without adequate support from the customer base can be a costly mistake. Think of the number of firms that have over-expanded their product or service lines. They are seen as abandoning their sweet spot in the market. They have lost focus by trying to become everything to everyone.

Task Two: The second area is appropriately expanding the product and service mix to meet that market niche. This challenge includes the design of a product and the service delivery aspect.

To be successful in this realm is dependent on effective strategic market planning. Understand your desired potential customers and prospects. Learn what want(s) and need(s) exist, how they like to buy or purchase the product or service under consideration and what can tap into perceived value.

Task Three: The third element involves acquiring or building the additional internal and external resources that adequately meet the expectations of that market niche.

It is possible that a firm has identified the right market opportunities and built or packaged the right product for that line of business and yet not be able to compete in it effectively. This shortfall may be caused by inadequate financial resources, either from a cash flow or capital point of view, or insufficient production and support. This shortfall can be in physical space and equipment or people, whether staff or management positions.

Carefully balance the need to manage and invest in new people and equipment to support the current demand levels with the projected growth needs. For example, poor investment decisions in infrastructure will cause the firm to have to go into the market for additional physical space or equipment prematurely when this doesn’t happen well.

Since this change usually negatively impacts the flow of the operation, this can be the equivalent of “buying something twice instead of buying it right the first time.” This situation gets tricky because the firm must have the financial strength and cash flow resources to avoid becoming overextended during this period of underestimated rapid expansion.

Task Four: Author Eric Flamholtz, Ph.D., described these operating systems as “organizational plumbing.” While it certainly isn’t a sexy area to talk about, inadequate “plumbing” can be a tremendous frustration for internal staff and customers alike when trying to get answers quickly. The fourth area of concern is developing and implementing a system of back-office functions and systems to support day-to-day production. This area covers the aspects of accounting and payroll, advertising and marketing support, customer service, sales production and human resources management (that would show up as recruiting and training) to execute the strategy adequately.

Author Eric Flamholtz, Ph.D., described these operating systems as “organizational plumbing.” While it certainly isn’t a sexy area to talk about, inadequate “plumbing” can be a tremendous frustration for internal staff and customers alike when trying to get answers quickly.

Task Five: The fifth area that must be touched on, especially in larger firms, is developing and supporting the proper management systems. These are the pillars that will need to support the business long-term. These traditional areas of planning, organizing, scheduling, budgeting, contingency planning, etc. provide management oversight and control. Developing a planning system and a management-development system would typically fall into this area.

This area includes things like who reports to whom (organizational structure and chain of command) and how the workflow is organized. Preparing the next generation of leaders and managers to run the business is planned. Control aspects get addressed within this item. Processes that define items such as budget, goals, reward systems, and performance appraisal need to be agreed upon and implemented.

Task Six: The sixth area is creating and maintaining an agreed-upon corporate culture that supports the current initiatives and future growth. As we have discussed in other articles, establishing corporate values that are well-publicized and shared guides people’s behavior.

Values can speak to how the organization wants to operate even “when no one is looking.” Well-constructed values typically define expectations and relationships between and among employees, customers, suppliers, stakeholders, partners, the community, and any regulators as appropriate.

The culture also speaks to all the unwritten rules, norms and expectations that play out as “that’s just the way we do things around here.” When carefully crafted and managed, it can profoundly impact both the people inside and outside the firm or organization. It can communicate, “This is what we stand for, and this is what we won’t fall for.”

Studies have shown that whenever most people in an organization believe their top leaders are honest and adhere to very high ethical standards, they too will behave that way at work. When they believe that top managers say one thing but do another in terms of ethics and honesty, they will slip and behave in a consistent way with what they perceive. It is almost like them saying to themselves, “If top management is going to get theirs, I may as well take mine.”

These six areas are critical to the development of a firm as it progresses along the growth curve and must become intentionally integrated or symbiotic. They must build on each other. Similar to Situational Leadership, where the leaders’ style must flex to meet reality, these areas will need attention based on the organization’s challenges at any given time.

In future installments, we will further explore the predictable stages of organizational growth, discuss developmental items and tactics, explain and assess growing pains and plan the organizational transitions. Watch for the next installment.

Posted in Organizational Development, Strategic Planning | Tagged organizational development

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